Orders placed on KedaiKitalah may be cancelled within 24 hours of confirmation, provided that the order has not been processed or prepared by the vendor. For customised, made-to-order, or bulk/corporate orders, cancellations may not be allowed once production has started, as materials and preparation would have already been committed. In such cases, partial charges may apply depending on the stage of fulfilment. KedaiKitalah reserves the right to decline cancellation requests that may impact vendor operations or result in losses, particularly for time-sensitive or large-volume orders. Customers are encouraged to confirm all order details carefully before placing an order, especially for corporate and bulk purchases.